Every price on this page is published, and none of them depend on how big your association is. A 90-door association and a 900-door association pay the same for the same work. What changes the number is scope — how much needs doing.
Every engagement starts the same way. Your board and your community manager each answer the same fifty questions — separately, without comparing notes. That costs you nothing, and you keep the scored findings.
The gap between what your board believes is handled and what your manager knows is handled is usually the most useful finding in the whole exercise. You can't get it from either one of them alone, and you certainly can't get it from a sales call.
What the Preflight Engagement buys is what happens next: I go into your governing documents, your architectural file, and your records, and report what is actually there. Two to three weeks, a written scope, and a presentation your board can adopt as a work plan.
Sometimes the assessment says there is no engagement worth proposing. When that happens, I'll tell you, and we're done.
Half of your Preflight Engagement fee credits toward Implementation Partner if you move forward.
The assessment tells you where the gaps are. This is the work of going and looking — into the governing documents, the architectural file, and the records themselves.
The work your assessment actually points to — built, rewritten, or restructured around your governing documents. Sometimes that's an agent. Often it isn't.
It's built and running. This keeps it accurate and defensible as your documents, your vendors, and your board all change.
A half-day session for boards or management staff on using AI responsibly in community association operations — what it can and can't do, and where the compliance risk actually lives.
These prices do not change with unit count. What changes the number is scope — how many workstreams your assessment turns up, and how many of them need software rather than better documents. Most don't. Management companies running multiple associations: portfolio pricing is a different conversation, and a better one. Ask on the call. Budget and capital planning work produces modeling and forecasting tools that support — and do not replace — your board, CPA, and reserve specialist; it is not financial, accounting, or reserve study advice.
The number on each card is my fee. It is not a bundle with software marked up inside it.
Any platform subscriptions your association needs are billed directly to the association, on accounts the association owns. I configure them. I never hold them, and I never pay a vendor on your behalf and bill it back to you.
If you replace me tomorrow, nothing shuts off. That isn't an accounting preference. A board has a fiduciary problem with operations that depend on one consultant staying, and you shouldn't accept one from me either.
Community Concierge is a separate company, in which I hold an interest. Your association contracts with it and is billed by it directly — it never appears on an Association Pilot invoice or inside a consulting total. Full disclosure on the services page.
The services page describes what can be built — resident support, architectural review, board and management operations, financial modeling, homeowner education, systems integration. This page describes the three stages of getting there: find out what to build, build it, and keep it defensible afterward. Most associations start at stage one whether they expected to or not.
A 20-minute call is enough to tell you whether AI makes sense for your portfolio right now — and if not, I'll say so.
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